Leatherhead Open Day

By on 19th Aug 2011

Leatherhead Open Day

The weather on Sunday 7th August set the scene for the 'Wessex Open Day'........it was glorious!!

The Younger family, right down to the youngest, were in attendance to support their business, talk to customers and add a touch of fun to the day. This made for a relaxing atmosphere from the off, and was made extra special with the attendance of Mrs Younger (senior).

Visitors began arriving and the delicate smells of good coffee drew many to a cordened off area of the 20,000 sq ft warehouse housing the 4,500 products available.

Car Park Full

Car Park Full

Feeding Time

Feeding Time!


Here Frinton showed their newest mouldings and customers were able to view and choose in spacious surroundings, and have the time to discuss trade and what their vision for the future of framing was.

Daler were also in this area and Sue Muffet busily engaged customers offering free mountboard and selectors plus any advice requested.

Liberon, always a hit with framers, demonstrated colouring, waxing and staining and answered every query and question, and was in constant demand.

During the entire morning a tantalizing aroma from the succulent 'Hog Roast' wafted around the exterior of the buildings, a large marquee with seating and table area situated nearby was complemented by soft background music from the keyboard of accomplished musician Mr Teconi senior. The whole day was geared around offering our visitors a comfortable friendly venue whilst they toured the premises and visited parts of the building normally not accessible to the public.

We were delighted with the attendance numbers and the noise and bustle throughout the day, Sunday is a precious day for framers who rarely take any other day off in the week, so we were honoured by their presence and aimed to entertain and wine and dine (from the bar, buffet and hog roast).

Enjoying Lunch

Enjoying Lunch

Hot Press Demonstration

Hot Press Demo

Hot Press had their own room, located in one of the larger offices on the first floor, here Steve continued demonstrations throughout the day and with the 'offers of the day' available was quickly inundated.

The 'Wessex Pricing Programme' was also located in another large office upstairs, allowing customers to sit at a desk with Steve Hibble explaining the newest version and the updates which continue to improve the system.

The large showroom on the first floor was the main entrance to the venue, Vic Hardy greeted all customers and directed them to each area on their agenda. Customers from as far as Leicester had travelled to take advantage of offers for the day and others had made 'a weekend of it' staying at local hotels.

The 2,500 sq ft main showroom displays the complete range of Wessex mouldings plus the specialist glass display. David Palmer was on hand to explain the benefits of the entire range of glass, with so many choices now available a one to one explanation is invaluable and is supported by our book the 'Wessex Guide to Specialist Glass'.

Computer Program

Steve explaing the Wessex Pricing Program

Showroom 2

Garry White in the new showroom

The demonstration equipment is also in the main showroom and Gary White, our training guru, demonstrated to those who attended to take advantage of his expertise, skills and the day's offers.

Louise Hay, MD of the Fine Art Trade Guild, supported our day and it was a pleasure as always to see her. Louise was able to take time to discuss any issues with her members and advise of the benefits to framers who are not currently members.

As the day progressed and the wine flowed it was wonderful to see customers catching up and making new acquaintances. The music continued and some senior members attempted a little jigging, much to the dismay of the younger element.

Martin Teconi, Gary White, David Palmer and the staff from Wessex Leatherhead, Glass  & Mirror, Wessex Fine Art, Frinton and invited demonstrators all worked to ensure a good day for our customers and without doubt we achieved this.

The sales and good feelings on the day were a bonus, but the main reason for the event was to meet with customers old and new and allow them to feel part of our business. With trading on the high street going through a difficult period we want to support and help all customers. The advantage of our 'one stop shop' is only the materials immediately required need be ordered. By allowing the days visitors to view one of our 7 expansive warehouses this will give them the confidence to purchase in this way, we are the stock holder, they hang onto their cash rather than it being tied up on a shelf at their premises.

Showroom 1

Busy Showroom

To any customers who were unable to attend we extend a warm invitation to visit our showroom at any time during opening hours, view every moulding range displayed, discuss specialist glass and see whatever machinery demonstrations you request. Sadly the buffet, liquid refreshment and musical entertainment is not ongoing, but we do guarantee a first class service and friendly sales advisors with a wealth of knowledge in every area between them to assist and make every trading day a good day!